Refund & Cancellation Policy

1. Digital Services

Since BK ERP, BK Academy, and BK Media provide instant digital access/services, we offer a 24-hour cooling-off period. If you are unsatisfied, you can request a refund within 24 hours of purchase.

2. Non-Refundable Items

Once the digital gold is purchased or BK Coin is utilized for services, no refund will be processed. Custom software development (BK Labs) charges are non-refundable after the work has commenced.

3. Refund Process

Refunds will be credited to the original payment source within 5-7 working days.

4. Subscription Cancellation

You can cancel your monthly subscription at any time, but no pro-rata refund will be provided for the remaining period.